About MSVassist
Welcome and congratulations on making the first step to a less stressful corporate life.
My services to your company will be to assist you in every matter possible regarding your administration. By doing so, you will have more time on your hands to so whatever you please. MSVassist was created in 2018 for the purpose of helping Small businesses & Solopreneurs that require assistance with their administration workflow but are unable to afford the cost of hiring a full-time employee.
I might be a Virtual Assistant to some people, but to my client base, I am their business partner. Ensuring that their administration, no matter how big or small, are attended to whilst allowing them to focus on the more present matter at hand such as growing their business. I have over 18 year's experiences in administration and love to assist wherever I can. I have great organisational skills and my passion and time management are very important parts of my business life.
Why MSVassist
Our Mission
Enabling entrepreneurs and professionals to focus on what matters most by delivering efficient, reliable virtual assistance services designed to simplify tasks and maximize productivity to every client's unique needs.
Our Statement
We are committed to delivering the right work at the right time, all while maintaining a steadfast focus on your project's objectives. Your satisfaction is our priority, and we will strive to exceed your expectations with every deliverable.
Our Vision
To envision a world where seamless virtual assistance is accessible to all, enabling individuals and organizations to achieve their fullest potential.
Services | Pricing
MSVassist strive for a partnership that delivers value for both parties. Our fair and transparent pricing ensures our services meet your needs and support your continued success. Let's create a customized solution that fits your budget and goals.
We offer our services at a standard rate of R450 per hour.
I am exceedingly organised. I always take notes. I have a variety of tools to help me never miss a deadline. I am focused, hardworking and proactive. I like to keep an orderly work environment and have a logical filing method so I am always able to find what I need. I find these methods to increase workflow efficiency and it also helps me stay on track. I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best.
Frequently Questioned Answers
What hours will my VA be available?
Office hours are 9 am - 4 pm Monday to Friday. The company will be closed on all weekends and South African public holidays.
How do you keep my information confidential and secure?
Security and confidentiality are top priorities. I use LastPass for password storage, TeamViewer for remote access, and Google Drive, Dropbox, or Box.com for file sharing. A signed non-disclosure agreement is required with your package
What happens if my VA is on leave?
For all annual leave arrangements, at least a months' notice will be given to clients in advance, if not more. Take note that for the time that your VA is on leave, you will not be invoiced for that time.
When do I pay for my hours?
Monthly packages are invoiced in advance on the 1st day of each month and are due for payment on the 7th of the month. Hourly packages are purchased as prepaid packs and work begins once payment has been received. Additional hours can be purchased at our hourly plan rate. These are billed at the end of the month but are subject to prior approval of such additional hours.
What happens to my unused hours?
Hourly packages are purchased in prepaid packs and these are valid for 1 month from purchase. Monthly package hours do not roll over to the next month. It is the client's responsibility to use their allocated hours as all hours unused will expire at the end of the 1-month period.
What if it isn't working out for me?
All agreements are subject to one month's notice by either party. Please note that you'll receive one more invoice after receiving the termination notification.
Contact
Monday - Friday: 09:00 - 16:00 (South African Time) | Weekends & Public Holidays: Closed